Consumer Rights in Denmark
In Denmark you are protected by regulation when - as a consumer - you buy from a trader.
2-year legal warranty
Two-year legal warranty
14-day cooling-off period
Fourteen cooling-off period
You have a two-year legal warranty, if the product is faulty, and when you shop online, you have a fourteen-day cooling-off period where you have the right to cancel your purchase.
The overall objective of forbrug.dk - the public consumer portal - is to offer consumers a single-point portal to consumer information.
The Danish Competition and Consumer Authority is responsible for operating forbrug.dk, the public consumer portal.
A key tool in the efforts to create good consumer conditions in Denmark is to make consumers better equipped to making the right choices based on individual preferences and needs.
The consumer portal forbrug.dk therefore provides advice about relevant topics and products to which consumers should pay special attention. Consumers may also use the portal to gain an overview of their consumer rights, both before and after making a purchase, including guidance as to how to submit complaints to the Complaints Resolution Centre and other relevant complaints bodies.