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About forbrug.dk

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The overall objective of forbrug.dk is to offer consumers a single-point consumer portal to relevant information.

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The Danish Competition and Consumer Authority is responsible for operating forbrug.dk, the public consumer portal.

A key tool in the efforts to create good consumer conditions in Denmark is to make consumers better equipped to make the right choices based on individual preferences and needs.

The consumer portal forbrug.dk therefore lists various good advice about relevant topics and products to which consumers should pay special attention. The Competition and Consumer Authority examines and tests selected products and services and makes the results available for consumers through the portal. Consumers may also use the portal to gain an overview of their consumer rights both before and after making a purchase, including guidance as to how to submit complaints to the Consumer Complaints Board and other relevant complaints bodies.

Read more about the Danish Competition and Consumer Authority

 

Sidst opdateret:   18. maj 2010
 
Hotline
You can call the hotline of the Consumer Agency for advice and guidance concerning your rights as a consumer. The hotline staff only speak Danish.
You can see the status of your complaints case before the Consumer Complaints Board. The online tool 'My Complaint' is in Danish.